We want our customers to be happy with every item purchased from TheBenchPress.com. Our goal is to make an exchange or refund as fair and easy as possible.
With the original sales receipt, returns are accepted within 30 days from date of purchase. The item must be returned in its original packaging and with all accompanying manuals, parts and accessories.
A 20% re-stocking fee will be applied to all equipment returns.
Returned items are refunded at the original purchase price, plus applicable sales tax, in the original method of payment. Customer who paid by cash will be refunded by a company check from Corporate Headquarters within 30 days.
Unfortunately, we cannot refund original delivery & return pick-up handling charges.
All sales are considered final on the following items which are not returnable: Accessories must be returned in their unopened, original packaging to receive a full refund. There are no refunds for used fitness equipment all used fitness equipment is sold as is.