“FREE SHIPPING ON MOST ITEMS”
"Attention" we do not ship to Alaska, Canada, Puerto Rico, Hawaii or Mexico we do not ship to any APO or FPO Addresses.
PLEASE READ ALL BELOW!!!
TOP SITE MEDIA, INC./ THE BENCH PRESS will show on your credit card / bank statement
Most equipment ships within 5-10 BUSINESS DAY'S... On T.B.P. Strength Equipment/Impact Fitness Equipment/Wilder Equipment & Star Trac Allow 4-6 Weeks To Ship From Warehouse.
We will do our best to e-mail your tracking number as soon as your order ships providing the warehouses sends us the notification... Large orders such as home gyms, treadmills and weight sets will be shipped via motor freight trucking companies. Orders arriving by freight truck are CURBSIDE ONLY. You will need to be present in order to receive the delivery, and it is your responsibility to unload the equipment. We recommend that you have help available to move the product from the curb to its final location. Before you sign for the delivery, it is important to inspect the packaging for any potential damage that may have occurred while in transit and Make sure you Count the Boxes so it matches what is on your invoice. It is normal for the packaging to show some wear. However, if there is visible content damage or missing boxes, Refuse delivery of the order and contact us at 1-866-772-3624. Signatures are not required for smaller packages weighting 150lbs or less delivered by UPS or Fed-X. If you have any special delivery requests or instructions such as a request for inside delivery or lift gate please contact us ahead of time so that we can make the proper arrangements. ON T.B.P. Strength Equipment & Wilder Equipment Allow 4-6 Weeks To Ship From Warehouse. Our Demo and Used Fitness Equipment do not come with Warranties. They are sold as is and are Non-Refundable or Returnable. Equipment can get backordered without notification this usually happens when a product is in high demand and the production warehouse get overwhelmed. Pricing and specifications can change without notification.
We truly value the relationship with our customers. We respect your privacy and will always protect the information you provide to us. We will never give/sell ANY of your personal information "in other words" your credit card info, telephone numbers, billing information or e-mail addresses to anyone! We will never sell your info to any third party ...period.
We want our customers to be happy with every item purchased from TheBenchPress.com .Our goal is to make an exchange or refund as fair and easy as possible. With the original sales receipt, returns are accepted within 30 days from date of purchase. The item must be returned in its original packaging and with all accompanying manuals, parts and accessories. A 20% re-stocking fee will be applied to all equipment returns. Returned items are refunded at the original purchase price, plus applicable sales tax, in the original method of payment. Customer who paid by cash will be refunded by a company check from Corporate Headquarters within 30 days. Unfortunately, we cannot refund original delivery & return pick-up handling charges. All sales are considered final on the following items which are not returnable: Accessories must be returned in their unopened, original packaging to receive a full refund. There are no refunds for used fitness equipment all used fitness equipment is sold as is.
PayPal, Visa, MasterCard, American Express, And Discover Card. We Also accept Certified Checks And Money Orders. Sorry No C.O.D.’s.
Yes we accept purchase orders from Government & Corporate facilities, Hotels, Hospitals, Schools & Universities etc. All Purchase Orders must be signed and faxed to 727-320-9341 be sure to include a shipping and billing address as well as a point of contact. All purchase orders must be made payable to Top Site Media inc. And paid within 30 days after receiving products.
If you have any questions please feel free to give us a call or Email us,
866-772-3624 (Toll Free)
Office Hours: Mon-Fri from 9am-5pm EST